Terms of service
Terms for clinics using GlimpseMD.
Effective date: to be set at launch. These terms are between Phoenix Online Media ("GlimpseMD", "we") and the clinic or business that creates a GlimpseMD account ("you"). By creating an account you agree to them.
1. What GlimpseMD is and is not
GlimpseMD is a patient education and marketing tool that produces AI-generated simulations of cosmetic and wellness treatments. It is not a medical device, does not diagnose, does not determine candidacy, does not recommend treatment, and does not predict outcomes. Simulations are illustrative only. You remain solely responsible for all clinical decisions and for all statements you make to patients.
2. Acceptable use
- You may embed the tool on websites you control and share your hosted page.
- You must enable only services you actually offer and are licensed to provide.
- You may not use simulations as before-and-after photographs in advertising, present them as results, remove the simulation label, or imply that a simulation is a promised or typical outcome. Many state medical boards regulate before-and-after imagery and the Federal Trade Commission treats undisclosed AI imagery as deceptive.
- You may not upload, or encourage patients to upload, photos of minors, photos of other people, or protected health information.
- You may not attempt to extract, store, or reuse patient photos or generated images from the tool.
3. Patient data
GlimpseMD does not store patient photos, generated images, or the contents of consultation requests. Consultation requests are delivered to the email address you configure; once delivered, you are responsible for that data under the laws that apply to you. GlimpseMD is not offered under a HIPAA business associate agreement and must not be used for patient records or protected health information.
4. Plans, trial, and billing
- New accounts receive a free trial of 14 days and 25 simulations. No payment method is required. When the trial ends, the tool pauses until a plan is chosen.
- Plans are billed monthly or annually in advance. Each plan includes a monthly simulation allowance. Additional simulations are billed at $0.75 each unless overage is switched off in the dashboard.
- A simulation is counted each time a patient presses Generate, including results the likeness check withholds.
- You may cancel at any time. Monthly plans end at the close of the current billing period; annual plans end at the close of the term. Fees are not refunded except where required by law.
- We may change prices with 30 days' notice. Changes apply at your next renewal.
5. Availability and support
We aim for continuous availability but do not guarantee it. The tool depends on third-party AI providers whose availability and policies may change. We may withhold or decline individual generations at our discretion or the provider's.
6. Your content and our platform
You retain ownership of your logo, branding, and clinic content and grant us a license to display them within the tool. We retain all rights in the GlimpseMD platform, software, treatment registry, and prompts.
7. Disclaimers and limitation of liability
The service is provided as is. To the fullest extent permitted by law, we disclaim all warranties, and our total liability to you for any claim is limited to the fees you paid us in the twelve months before the claim. We are not liable for indirect, consequential, or special damages, or for claims arising from your patient communications or clinical care.
8. Indemnity
You will defend and indemnify us against claims arising from your use of the tool in violation of these terms, from your advertising, or from your clinical services.
9. Termination
We may suspend or terminate accounts that violate these terms. You may close your account at any time from the dashboard.
10. Governing law
These terms are governed by the laws of the State of Arizona. Disputes will be resolved in the state or federal courts located in Maricopa County, Arizona.